Privacy Policy

We may collect information including:

Personal Information

• Full name
• Phone number
• Email address
• Company name
• Business address
• Delivery address

Transaction Information

• Products requested
• Quotations issued
• Orders placed
• Payment information
• Service history

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage statistics

We may use collected information to:

• Process quotations and orders
• Deliver products and services
• Provide customer support
• Respond to inquiries
• Improve website performance
• Send service-related communications
• Fulfill legal and regulatory obligations
• Prevent fraud and unauthorized activities

Kira Scales Limited does not sell customer information.

However, information may be shared where necessary with:

• Payment providers
• Logistics partners
• Installation teams
• Calibration personnel
• Government authorities where required by law
• Professional advisers assisting our business operations

Information shared shall be limited to what is reasonably necessary.

We implement reasonable technical and organizational measures to protect information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

Despite these measures, no internet-based system can be guaranteed to be completely secure. Users provide information at their own risk.

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Remember preferences
• Enhance website functionality

Users may disable cookies through their browser settings, although some website features may not function properly.

Where permitted by law, we may send:

• Product updates
• Promotional offers
• Industry information
• Service notifications

Users may opt out of marketing communications at any time.

Our website may contain links to third-party websites or services.

Kira Scales Limited is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of any third-party services they access.

We may retain customer information for as long as reasonably necessary to:

• Fulfill contractual obligations
• Maintain business records
• Provide support services
• Meet legal and regulatory requirements
• Resolve disputes

Customers are responsible for ensuring that information provided to Kira Scales Limited is accurate and up to date. Kira Scales Limited shall not be liable for issues arising from inaccurate information supplied by customers.

Our products and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 18.

To the fullest extent permitted by law, Kira Scales Limited shall not be liable for:

• Unauthorized access to user information
• Website interruptions
• Cybersecurity incidents beyond reasonable control
• Indirect or consequential losses arising from the use of our website or services

Kira Scales Limited reserves the right to modify this Privacy Policy at any time without prior notice. Updated versions shall become effective immediately upon publication on this website.

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from this Privacy Policy shall be subject to the jurisdiction of competent courts in Nigeria.